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Frequently Asked Questions

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Discover our detailed FAQs below

Key Features

The Scheme is designed to protect “eligible depositors” in the event that a Jersey bank fails, promoting financial stability and serving as a safety net for essential savings. The key features of the Scheme are:

  • The Scheme provides protection for individuals and charities up to a maximum of £50,000 per person/charity, per banking group.
  • Separate cover is provided for individuals who hold money for the benefit of a child or as administrator or executor of a deceased person’s estate.
  • The Scheme is designed to pay compensation within a target of seven working days from when the Scheme is activated.
  • For most people, compensation will be paid automatically without the need to fill out an application form.

Compensation Criteria and Limits

When calculating an individual’s deposit value, the balance of joint accounts are divided equally among the account holders. For example, if two people share a joint account with a balance of £20,000, each person is considered to have £10,000.

The compensation limit is up to £50,000 per person, covering the total amounts held across all accounts with a single Jersey banking group. This applies regardless of the number of accounts, whether held individually or jointly, and even if the accounts are under different brands of the same banking group.

The following example illustrates this further:

  • Individual 1 has a bank account in their sole name with a balance of £5,000.
  • Individual 2 has a bank account in their sole name with a balance of £25,000.
  • Additionally, Individuals 1 and 2 have a joint account with a balance of £70,000.

The joint account would be split equally between Individual 1 and 2 resulting in them each being allocated £35,000.

  • Individual 1’s eligible balance would equal £40,000 (£35,000 plus £5,000) and this is the total compensation they could receive from the Scheme.
  • Individual 2’s eligible balance would equal £60,000 (£35,000 plus £25,000); however, this would be capped at the compensation limit (i.e. £50,000).
  • Individual 2 could receive £50,000 in compensation from the Scheme.

Payout/Claims

The Scheme is designed to allow pay out without the need for you to apply for compensation.

However, in some circumstances we may need additional information to ensure we can verify your identity or to allow us to properly process your compensation. We will usually contact you and ask you to provide additional information.

Funding and management of the Scheme

The Scheme is administered by the Jersey Resolution and Depositors Compensation Authority, an independent body responsible for managing bank failures and depositor compensation in Jersey.